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How to achieve competitive advantage through customer experience

How to achieve competitive advantage through customer experience

When you’re trying to build a business, it can be tempting to focus on the things that are easy. You might even be inclined to ...
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Guide to what makes great customer experience

What is Customer Experience?

Customer experience can include a lot of elements, but it really boils down to the perception the customer has of you. Even if you think ...
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How can customer experience be measured?

How can customer experience be measured?

There are so many factors that form the measurement of customer experience.With Customer Experience (CX) fast becoming the best way to stand out in a ...
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UKBA Innovation Award Logo

The UK Business & Innovation Awards™ by Awards International® is back to recognise your successes on the path to global best-in-class business performance. The brand-new Smart Award™ format makes it even quicker and easier to participate and submit your business initiative, giving everyone involved the best opportunity to achieve the recognition, learning and networking they deserve – and help raise the bar of business standards across the UK.