Category: Culture

8 ways to build great customer service

8 Ways To Build A Great Customer Experience

Customer experience is now predicted as the biggest brand differentiator. Let thank sink in… If you want to build a superior customer experience, starts with these: Looking at the entire customer journey Put yourself in your customer’s shoes Listen to your customers and take feedback seriously Consider investing into customer relationship management Always look to

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UKBA Innovation Award Logo

The UK Business & Innovation Awards™ by Awards International® is back to recognise your successes on the path to global best-in-class business performance. The brand-new Smart Award™ format makes it even quicker and easier to participate and submit your business initiative, giving everyone involved the best opportunity to achieve the recognition, learning and networking they deserve – and help raise the bar of business standards across the UK.