About Think Wow

We’re an award-winning sales and CX consultancy dedicated to helping SMEs and entrepreneurs grow their businesses through strategic improvements and values based training.

Our Values

We founded our business because we wanted to work to our own set of values and we love to help others who share them.
We make customer experience accessible, talk in plain english and don’t bamboozle with industry jargon.

To Empathise

To Add Value

To Put You First

To Make It Easy

Think Wow Team

Dan Brown Think Wow

Daniel Brown

Co-founder and Commercial Director

Daniel was most recently Vice President of Sales and Marketing at a FTSE 100 listed company. His sales approach centres on an unwavering respect for the customer and what they actually want, making him a natural choice to join our team here at Think Wow. Over his 15 year leadership career he has worked with the MOD, privately owned businesses and publicly-listed corporations – consistently transforming their commercial performance along the way.

Daniel believes that sales is the engine room of the business, and sets not only the customer expectation but plays a huge part in shaping the corporate culture. We are thrilled to have him onboard helping us change the face of UK customer experience and ensuring that your sales teams don’t just win business, they lay the foundations for loyal and satisfied customers.

Rebecca Brown

Co-founder and Lead Consultant

Rebecca’s intense passion for customer excellence began over a decade ago when she oversaw the opening of several high-end retail art galleries, balancing the need for an exceptional experience with a drive for sales. 

Since that time she has successfully led customer experience and operations teams in the outsourcing, property and energy sectors – developing her strategic approach with each new challenge.

Think Wow was born from her determination that UK customer experience should be unrivalled around the world, and that businesses who understand this deserve to win more customers.

Are You Think Wow Material?

Are you ready to help change the face of UK customer experience? Are you active on LinkedIn? We are always on the lookout for exceptional talent to join our team. If this sounds like you, and you want to become part of our success story, please get in touch today with your CV.
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